Several issues are related to the specific hardware/Bios configuration, try to disable ACPI.ĭirect after logging in to GNOME, KDE or Xfce open a terminal and enter the following commands: dmesg > ~/dmesg_boot
Test if your mouse works in a second computer, or test a second mouse in your computer. In case your mouse stops working after a while If you have a PS/2 mouse make sure it was connected before booting Ubuntu, if you have a USB mouse unplug it and replug it to see if it starts working.Įnter the following command in a terminal: dmesg > ~/dmesgĪttach as separate attachments to your bug report ~/dmesg and your /var/log/Xorg.0.log. How many physical buttons and scrollwheels does you mouse have?. What mechanism does your mouse use: roller ball, optical, trackball, etc. How is your mouse connected to your PC: serial, PS/2, USB, USB wireless, etc. What is the full manufacturer and model of your mouse. 
Ensure you report the bug via ubuntu-bug xorg as outlined above.If the bug turns out to be a kernel bug or a bug in another package, bug triagers can re-assign the bug.įor all bug categories the following general information should be provided: Please ensure you have xdiangose installed, and you hit the Yes button in the window asking if you want to include additional debugging information. This is so that the necessary debugging information is automatically attached to the report.
Some mouse buttons or scrollwheels don't work (as expected).Įxternal mouse related bugs should initially be filed with the mouse plugged in, via a terminal: ubuntu-bug xorg. Your mouse stops working after a while. Problems with external mouse detection typically fall into one of these categories: If you have a laptop and your touchpad is not detected please follow the steps described here: DebuggingTouchpadDetection. In case some mouse buttons or scrollwheels don't work (as expected). In case your mouse stops working after a while.
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